Help Center

Find answers to common questions and learn how to get the most out of PPTMaster's AI PowerPoint generator.

Getting Started

Creating Your First Presentation

Start by clicking 'Create New' in your dashboard. Enter a prompt describing what you want to create, choose your preferred style, and let our AI generate your presentation in seconds. You can then customize colors, fonts, and layouts to match your brand.

Understanding the Dashboard

Your dashboard is your command center. Here you'll find all your presentations, usage statistics, and quick access to templates. The sidebar provides navigation to all features including settings, billing, and team management.

Writing Effective Prompts

Be specific about your topic, target audience, and desired outcome. Include the number of slides you need and any key points to cover. For example: 'Create a pitch deck for a SaaS startup targeting enterprise clients, covering problem, solution, market size, and business model.'

Customizing Your Presentation

Click any element to edit text, change colors, or adjust layouts. Use the toolbar to add images, charts, or icons. Our smart layouts automatically adjust to maintain visual balance as you make changes.

Features & Tutorials

AI-Powered Generation

Our AI analyzes your prompt and creates a complete presentation with relevant content, professional design, and logical flow. It uses advanced language models to generate compelling copy and selects appropriate visual elements.

Smart Templates

Choose from multiple professionally designed templates across various categories: business, education, marketing, and more. Each template is fully customizable and optimized for different presentation types.

Real-time Collaboration

Invite team members to edit presentations together. See changes in real-time, leave comments, and track revision history. Perfect for teams working across different locations and time zones.

Export Options

Export your presentations as PowerPoint (PPTX), PDF, PNG images, or Google Slides. Each format maintains your design integrity and is optimized for the target platform.

Brand Management

Upload your logo, define brand colors, and set default fonts. All new presentations will automatically use your brand guidelines, ensuring consistency across all your content.

Performance Insights

View comprehensive analytics about your presentation workflow. Track creation trends, monitor your productivity with daily activity charts, and identify your top-performing presentations.

Troubleshooting

Presentation Not Generating

If your presentation fails to generate, check your internet connection and try again. Ensure your prompt is clear and not too vague. If the issue persists, try breaking down your request into smaller, more specific prompts.

Export Issues

For export problems, ensure you have sufficient storage space and a stable internet connection. Try exporting in a different format. If PowerPoint export fails, try PDF first, then convert to PPTX using PowerPoint's import feature.

Slow Performance

Clear your browser cache and cookies. Close unnecessary tabs and applications. For best performance, use the latest version of Chrome, Firefox, or Safari. Disable browser extensions that might interfere with the editor.

Login Problems

Reset your password using the 'Forgot Password' link. Clear browser cookies and try again. If using SSO, contact your organization's IT administrator. Check if your account is active and not suspended.

Frequently asked questions

How many presentations can I create?

Free users get 200 credits to start. Paid plans include monthly credits: Plus (1,000), Pro (4,000), Ultra (20,000). Each slide costs upto 4 credits, so you can create as many presentations as your credits allow. Credits reset monthly for paid subscribers.

Can I use PPTMaster offline?

PPTMaster requires an internet connection for AI generation and real-time collaboration. However, you can download presentations and work on them offline using PowerPoint or other presentation software.

Is my data secure?

Yes. We use enterprise-grade encryption for all data in transit and at rest. Your presentations are private by default and only accessible to people you explicitly share them with. We never use your content to train our AI models.

Can I cancel my subscription anytime?

Absolutely. You can cancel your subscription at any time from your account settings. You'll retain access until the end of your billing period, and all your presentations remain accessible even after cancellation.

How does the AI work?

Our AI uses advanced language models trained on millions of presentations to understand context, structure, and design principles. It analyzes your prompt, generates relevant content, and applies professional design templates automatically.